FAQ

Frequently Asked Questions
Frequently Asked Questions:

Q: What are the differences between room and yurt?
A: Room is room (square), yurt is mongolian yurt (round). Rooms have windows. Mongolian Yurt do not have normal window but have ventilation system. 

Q: Is there toilet in the room/yurt?
A: Yes. All rooms and yurts have their own toilet with water heater.

Q: Can I cook inside the room/yurt?
A: No. We do not encourage you to do this. 

Q: How about the food? Do you have a restaurant?
A: Everything is self service here. You can use the common kitchen to prepare your own food. We also have 5 BBQ areas and steamboat tools. All are free for use (no extra charge). For BBQ, you need to bring along your own food, grill (3 feet x 3 feet), charcoal and other tools. 

If you prefer, there are many restaurants in Kundasang town too. Food is normally ok and reasonably priced. In Kundasang town, you can also find KFC, bank, grocery stores, and even a small petrol station.

Q: Check in and Check out?
A: Check in 3pm, Check out 11am. Early check in is possible if the room is ready when you arrive.

Q: Can I come after dark?
A: You can but it is not advisable if it is your first time here. The road is quite dark during night time. You can check the google map link first. It will help you to locate our place.
Google Map: 

Q: We have 5 person and your largest mongolian yurt is for 4 person, can we add another bed?
A: Yes, you can add one bed (maximum) for 60. You can also choose one yurt for 3 person, and another yurt for 2 person. In that way, your stay is more comfortable. You also get two toilets instead of one. If you book early, we can arrange the yurts to be directly side-by-side so that you will still stay near to each other.

Q: We have 6 person and your largest mongolian yurt is for 4 person, can we add two beds?
A: No. We don't recommend that. You can take one yurt for 4 person, and another yurt for 2 person. All of you will be more comfortable that way. If you book early, we can arrange the yurts to be directly side-by-side so that you will still stay near to each other.

Q: Anything I need to take note?
A: Our place is not a 5 star resort or hotel, but a good place for friends and family to relax. We are surrounded by vegetable farms so sightings of bug and spider are common. please take note. Night time is quite cold (16-20 degrees) up here so be advised to bring sweater. For your personal hygiene and comfort, please bring along your own towel and toothbrush.

Q: Ok, how to book?
A: Send me your 
Full name:
IC (passport for foreigner) number:
Date check in:
Date check out: 
Number of person:
What room are you booking: 

to +6019 8000 201 (WhatsApp available). I will check for room availability for you. If unoccupied, I will send you bank details and you can proceed to payment. After payment, I will issue you a booking confirmation. You will then use this booking confirmation for checking in.

Booking process

Q: Where is the location?
A: We are about 9 minutes (2.8km) from Kundasang town, directly visible via raw eyes. In comparison, Desa Milk is 19 minutes (6km) from the town. So we are about half way from there.

Direction: From Kundasang town, go towards direction of Mersilau/Desa Milk. Go straight down the hill for 1500m until you reach a river. Then go uphill for 800m, you will see a blue signboard "*Wind Paradise*". That is where we are. 

From there it is a 1 minute concrete road and you will reach mongolian yurt. 

Do not use lowered car, any normal car can go up.
(Do not use your sports car!)

Google Map: 


Other Notes…

- Check in 3pm, Check out 11am

- For your personal hygiene and comfort, please bring along your own towel and toothbrush.

- Temperature may drop to 16-18 degree Celsius at night, please be prepared. A pair of stockings are good for sleeping.

- Do not disturb other guests by loud noise in room, hallway and public area especially from 2200 to 0800 hours.

- To ensure the cleanness and enjoyment for everyone, make sure to properly pack your rubbish for disposal.

[ Food ]

Everything is self service here. You can use the kitchen to prepare your own food. also have 5 BBQ areas and steamboat tools. All are free for use (no extra charge). For BBQ, you need to bring along your own food, grill (3 feet x 3 feet), charcoal and other tools.

If you prefer, there are many restaurants in Kundasang town too. Food is normally ok and reasonably priced. In Kundasang town, you can also find KFC, bank, grocery stores, and even a small petrol station.

You can also chat with me directly if you need more/ specific information or arrangement.

See you soon!

Eric
Mongolian Yurt Kundasang
1414m amsl
+6 019 8000 201
(WhatsApp available)
booking@mrsabah.com

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